For front office teams

Front desk scheduling that never leaves a gap.

24/7 coverage, fair rotation of nights and weekends, minimum rest enforced by math instead of memory — generated in one click, published to your team's phones.

30 days free · No credit card · Unlimited staff

Why front office rosters are the hardest ones.

  • The desk can never be empty — 24 hours a day, including the shifts nobody volunteers for.
  • Night shifts and weekend earlies land on the same few people until someone resigns over it.
  • An overnight followed by a morning shift is illegal-by-common-sense — but spreadsheets don't stop you.
  • Language skills, duty-manager cover, and trainees who can't hold the desk alone all have to line up, every single day.

How RosterProject rosters a front desk.

Around-the-clock coverage, guaranteed

Set how many people each shift needs — early, late, overnight — and the AI fills every slot or tells you exactly why one can't be filled. No silent gaps at 3am.

Nights and weekends shared fairly

Weekend and unpopular shifts are spread across the team by the solver's fairness weighting instead of landing on whoever complains least.

Rest between shifts, enforced

Minimum rest gaps are a hard rule: a late followed by an early simply cannot be generated. At least one rest day in seven and maximum consecutive days are built in too.

Skills on every shift

Tag who can run the desk alone, who holds duty-manager keys, who speaks which language — and every generated shift line-up has the mix you told it to require.

Rules every generated roster obeys

  • Required headcount on every shift, around the clock
  • Minimum rest between shifts — no late-then-early
  • At least one rest day in every seven
  • Maximum consecutive working days
  • Duty-manager and language skills where required
  • Approved leave and day-off requests

Rostering the rest of the property?

See how RosterProject handles restaurants and bars, housekeeping and banquets. Rostering in Hong Kong? The Employment Ordinance guide covers the legal rules your roster must follow.

Front desk rostering, answered.

Can RosterProject handle 24/7 shift patterns?+

Yes — shifts are whatever you define, including overnights that cross midnight. You set demand per shift, and the solver guarantees coverage or explains the shortfall in plain English.

How does it keep night-shift allocation fair?+

Fairness is a weighted objective: the solver spreads weekends and unpopular shifts across eligible staff over the roster period, instead of optimizing purely for convenience. You can still pin specific assignments before generating.

Can I make sure a duty manager is always on?+

Yes. Mark duty-manager capability as a skill, require it on the shifts that need it, and no generated roster will leave the desk without one.

What do receptionists see?+

Each person gets a personal link — no app to install — showing their shifts, plus a place to set availability and request days off. Publishing also formats the roster for your team's WhatsApp group.

Cover every shift. Burn out no one.

Set up your front office team once and let the AI take the 3am math off your plate.